Question 1

How do I receive a quote?

Accepted Answer

Once you have reached out to Absolutely Spotless Cleaning via our Request A Quote (https://www.absolutelyspotless.ca/request-a-quote)form, your inquiry will be responded to within 24 hours. At this point, an in-home consultation will be set up for us to meet with you. We evaluate the size, condition and details of your home and to discuss your specific cleaning needs.

Afterwards an emailed quote will be provided. Some cleaning companies provide sight unseen quotes to save themselves the time of an in-home consultation. We believe that it is impossible to provide an accurate quote without seeing the home and therefore offer free consultations.

For move-in cleans where it is not possible to arrange an in-home consultation, listing pictures/video will be accepted and an estimate will be provided (subject to change on the day of the clean once we have arrived to assess).

Question 2

How does your pricing compare to other cleaning companies?

Accepted Answer

Our prices indicate the professional, deep cleans you will consistently receive. We offer the highest quality cleans while protecting the homeowner with insurance coverage. We provide extensive training to all of our employees and take the utmost care of your home, treating it as if it were our own home.

In the cleaning industry, the term "you get what you pay for" very clearly holds true.

Learn more about our pricing during your free in-home consultation.(https://www.absolutelyspotless.ca/request-a-quote)

Question 3

How do I make payments?

Accepted Answer

We currently accept e-transfers (preferred), cheques or cash. All e-transfers are to be sent to jen@absolutelyspotlesscleaning.ca (mailto:jen@absolutelyspotlesscleaning.ca)

Question 4

What is your service guarantee?

Accepted Answer

We at Absolutely Spotless Cleaning want to ensure that you are consistently happy with our service.

We guarantee consistent, quality cleaning services. We employ reliable, hard-working and trustworthy cleaning technicians. We inspect our work before leaving your home.

Occasionally, and without intention, our crews may miss something. Please notify us within 24 hours of your cleaning if you are displeased with the quality of service so that we can return to correct the situation in a timely manner without additional charge.

Refunds are not offered, however we are happy to return to your home to rectify the issue. In addition, any suggestions that you may have to help us improve the quality of service are very much appreciated.

Question 5

How long have you been in business?

Accepted Answer

Absolutely Spotless Cleaning has been in business for nearly 2 decades. Before that, the owner and operator, Jennifer Bell, worked for a local cleaning company for 5 years, learning the profession. Jennifer brings a solid 20 years of residential cleaning experience to train her staff and run Absolutely Spotless Cleaning.

Question 6

Do you have insurance?

Accepted Answer

Absolutely Spotless Cleaning is covered with 2 million in liability coverage. WSIB also covers all employees. Employees are required to provide police checks before the commencement of their employment with Absolutely Spotless Cleaning and are thoroughly trained.

Question 7

How many employees do you have?

Accepted Answer

We work in teams of 2 or 3 employees to efficiently get your home cleaned in an amount of time that doesn't disrupt your whole day!

Your Questions, Answered

Never Settle for Less than Absolutely Spotless

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